Our Impact

We work directly with more than 250 vulnerable families every year! Support is highly bespoke and intensive. 

At our residential centres, we offer an expert opinion to help give each child the best chance in life. Read more about this work.

In our outreach work with young parents in the community, our aims are healthier children, safer children and a more secure future for the family. We work with parents to:

  • increase self-confidence 
  • reduce isolation
  • promote healthier relationships 
  • develop parenting skills 

How we measure our impact: 

Family Assessment Centres 

At the end of each residential assessment, our end of placement report is considered by courts and the commissioning local authority for rigour and evidence. We have longstanding relationships with several local authorities and individual judges have recommended an assessment by St Michael’s.  All our residential centres are evaluated and regulated by Ofsted.

We consult with parents in many ways including pre-placement questionnaires, daily logs, keyworker meetings and end of placement questionnaire. We may use various aids including visual prompts, tablets and the web-based Browsealoud for parents with a disability, learning needs and English as a foreign language. 

Monthly internal inspections of each house are both announced and unannounced. Inspections evaluate in particular evidence that parents are consulted throughout their assessment and that their wishes and feelings are considered.  The inspection also checks how well families are supported to enter and leave the placement, the wellbeing of the family and the safety of the children, and how well staff feel supported.


We measure our results using a mixed methodology of Quantitative and Qualitative data. 

Quantitative data: 

This includes: the number of non-molestation orders, mothers leaving a violent relationship, children deregistered from Child Protection Plan; health indicators (medication, take up of counselling, access to health appointments, child meeting developmental milestones); social indicators (appropriate housing & benefits, moves to education & work eg CV, training course)

Qualitative data:

This includes: pre and post focus groups, self-reporting, keyworkers’ reports, staff observations during contact sessions and feedback from crèche workers on child’s changing behaviour

Read more about the impacts of our work in the Impact Reports below!

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